Apple sent a staff to the China Consumers Association to introduce the recent improvement of after-sales service

Electronic enthusiasts early eight: On February 9, Apple headquarters sent staff to the China Consumers Association (hereinafter referred to as "China Consumers Association"), and introduced the recent improvement of after-sales service to the China Consumers Association.

Since October 2016, China Consumers Association has publicly inquired about the abnormal shutdown of some models of Apple phones. Apple has adopted a free replacement battery for iPhone 6s devices produced between September and October 2015, in the iOS software update. A series of measures such as adding diagnostic functions.

According to Apple, there are no issues related to the security of mobile phones. The battery spare parts for the battery replacement work of the iPhone 6s are now guaranteed to meet the needs of consumers for quick replacement. Apple is currently further verifying and improving the causes and solutions for the abnormal shutdown of mobile phones, and will inform consumers and the community after confirmation.

In the case of the discovery, China Consumers Association will protect the legitimate rights and interests of consumers by transferring it to Apple. China Consumers Association also welcomes consumers and the community to promote the final resolution of the problem.

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