Smart TV/network set-top box to watch video and live Karton how to do? Teach you how to solve!

At present, the main control chips of mainstream smart TVs and network set-top boxes are quite mature for local and on-line video decoding and playback, so the Caton problem of encountering online live broadcasts and on-demand broadcasts generally comes from the Internet. Since online video originates from the Internet, the transmission of the Internet is very complicated and depends on many factors, so Caton may have multiple causes.


Here are some of the common factors that can cause a network freeze:

1, broadband environment and operator influence

The average family uses 4M, 8M or higher speed broadband, but the network transmission will have relatively large fluctuations, and will change due to changes in the number of people using the broadband in the vicinity. Friends who have an overnight download experience know that the Internet is used during the day. When people download more, the speed will slow down. After 12 o'clock, the internet speed will be like flying. Seeing live broadcasts and online videos is also the same. There is a greater chance of a prime time evening or a weekend carton, and it will be over zero or during the day. There are many differences between the broadband stability of different operators. For example, in general, the broadband of China Telecom and China Netcom is relatively stable, and the live broadcast will be relatively smooth, while the mobile broadband or other local small operators will not be very good. Now.

2, poor router quality

The router also has a certain impact on the speed of the network. There are certain differences between the various brands and models of the router when setting different times. When the speed of the network slows down, it is recommended to restore the default settings of the router, DHCP is set to on, and then the router is restarted. . It is also recommended to use a router manufactured after 2015. If the price of the router is between 250-500 yuan, it will be less than 100 yuan. If the number of connections is too large, it will not be possible to connect or suspend, or only A device is connected.

3, the impact of network connectivity

The choice of network connection method has a great influence on the fluency of playback. Generally, wired connection is relatively stable and reliable. The network transmission delay is small and the packet loss is small. The wireless wifi connection may cause relatively large attenuation due to obstacles and distances. As a result, the network model is poor and the network speed is unstable. Therefore, in a conditional use of a wired home, it is recommended to use a wired connection as much as possible, or use a better wireless router.

4, content provider server is good or bad

The bandwidth of content providers, but due to the different technical capabilities of each platform, some content providers with smaller scales may experience congestion due to congestion, such as sound playback, when the number of connected users reaches a certain level. Image freezes. The solution is to try to choose a stable service provider platform, such as installing Tencent, Sohu, PPTV, Youku and other TV versions. Using these software operations will be faster and the viewing will be smoother.

5, restrictions on broadband service providers

Due to the competition and cooperation between Telecom and China Unicom, the transmission of resources across service providers will lead to a relatively large rate of decline, because most of the DIY online platform servers are in telecommunications, only a few large platforms such as Youku, Sohu Live, PPS. , PPTV and several other telecommunications, Unicom dual server, so we should switch the corresponding operating mode operation. So sometimes watching another software will also have a good effect.

6. Influence of national policies

Due to the supervision of the administrative department, some APP online live TV programs or movies are sometimes closed, suggesting that the media playback format cannot be opened. The customer chooses this program source to reflect a dead chain. We have dedicated engineers who are responsible for removing dead links every day and adding new connections to provide a stable and clear source of programs for everyone.

The above are several basic factors that affect the smoothness of the network. It is recommended that you address them according to your own situation.


There are also some factors that affect the fluency of the network and their own habits. such as:

1. The software was not shut down properly, causing too much software to stay in the background.

Nowadays, many video softwares adopt P2P technology. If these softwares are not closed normally, they will stay in the background, and uploading and downloading will occupy network resources. In this way, watching other video software is inevitable. So it is recommended to develop a good habit of normal exit software. In addition, you can often use software to clean up the background.

2, DNS is not set properly

The main purpose of DNS is to ensure that users can improve access speeds by accessing them nearby. Where do you use the DNS, Internet companies basically think you are the broadband users in that place. So if you have wrong DNS, such as Shenzhen broadband users fill the DNS into Beijing's DNS, then whether you visit taobao, sina you are led to Beijing, the speed is naturally slow. So, DNS is a traffic hauler and must be chosen appropriately. Therefore, blindly choosing to set the DNS to 8.8.8.8 is not correct. It is best to use 114.114.114.114 or the DNS provided by the local network operator.

As for how to set up DNS, clean up the background, uninstall unused software and garbage, you can directly use a sofa butler to get it:

Sofa butler download: 1, http://2, http://pan.baidu.com/s/1mgtOJzU

From time to time, you can optimize your TV and set-top box through the sofa butler's memory cleanup, garbage cleanup, application uninstallation, video acceleration, DNS settings, etc., as follows:

1, memory cleanup

When the box is stuck, you can first use the sofa butler to clear the memory and background to clean up the processes that the system does not need to run, reduce the memory usage, and increase the speed of the system.


2, garbage cleaning

Applications running in the box for a long time can also generate junk files. If they are not cleaned up in time, it will affect the operating speed of the TV. So try to clean it up from time to time.


3, application uninstall

Software applications that are not commonly used in smart TVs or boxes can be uninstalled directly. There is no need to use system space and resources. You can also use the sofa's bulk uninstall feature.


4, video acceleration

When you find that you watch the live broadcast or the video is stuck, you may wish to enable the “video acceleration” function on the sofa. When you start the live application, it will allow the live broadcast application to monopolize the network speed and memory, thus achieving full acceleration. Let the currently open application get the highest speed and memory. The chance of such a Kartun is greatly reduced.


5, DNS settings

If the network is stuck, try changing the DNS. Sometimes there may be unexpected results.




After learning a few strokes above, my mother will no longer have to worry about watching TV Karton's problems. With a little experience, we should not forget to support Kazakhstan.

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